About Us
Convergys Corporation (NYSE: CVG) is a corporation based in Cincinnati, Ohio that provides solutions in customer management and information management. Customer management solutions include agent assisted, self-service and proactive care solutions tailored to the communications, financial services, technology, retail, healthcare and government markets. Information management provides convergent billing and business support system (BSS) solutions and services including revenue management, product and order management, and customer care management to telecom, utilities, and cable/satellite/broadband service providers.
The business has approximately 70,000 employees in 68 customer contact centers and other facilities in the United States, Canada, Costa Rica, South America, Europe, the Middle East, Africa, and Asia.
Company Profile
Year Company Established: |
1998-10-08 |
Annual Sales Amount: |
US$50 – 100 Million |
Total No. of Staff: |
51 – 100 People |
No. of R&D Staff: |
41 – 50 People |
No. of Engineers: |
31 – 40 People |
Export Ratio: |
71% – 80% |
OEM Services Provided: |
NO |
Payment Terms: |
T/T, L/C, WU, other |
Business Type: |
Manufacturer, Trading Company |
Main Export Markets: |
Western Europe, Eastern Europe, South America, Eastern Asia, Mid East, Oceania, Africa |